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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Very good services

Very good experience in the branch. They helped for the questions I haved. Reviewed on: 10th March 2023

Great

Always had great experience when needed to speak to someone. Also never had any issues with banking Reviewed on: 10th March 2023

Accessibility

Real people available at realistic times Reviewed on: 10th March 2023

Friendly, helpful, always customer first

All the family now use Metro accounts. East to use app, friendly staff, accessible hours. Reviewed on: 10th March 2023

Life with metro bank!!!

I have use Metro bank from 2017 si one of the best bank with I ever seen… they have the best security online to protect customers!!! I recommend Metro bank from my hart. Reviewed on: 10th March 2023

Best bank ever

My experience with metro bank is amazing my bank is helpful friendly and trustworthy and always accommodating Reviewed on: 10th March 2023

Easy and secure service

I have been a customer of Metro bank for few months and all I can say that I regret I haven’t opened my account earlier with them. All services are done in a very secure and in the same way easy to understand. We are planning with my partner to open two more accounts with Metro . Thanks a lot Reviewed on: 10th March 2023

Excellent service

Friendly staff, explained very clearly. Quick service when I went to open the account. Reviewed on: 10th March 2023

Excellent service and customer service

Really aware me about the service I can have access and customer service are really patient and willing to spend time with me to address my issue or simply acknowledge me about the service. Reviewed on: 10th March 2023

Excellent Bank . . always very helpful

Excellent Bank . . open all hours (so it seems) and always helpful even with the slightest thing that needs explaining to an oldie like me Reviewed on: 10th March 2023

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