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Metro Bank: Current account reviews

4.86
Based on 10,575 reviews, last reviewed 23rd Jan 2026
300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Overall, a good bank. Overall, a good bank. Office timings, staff behaviour, and facilities for kids to play and learn about finances are good. I am happy with the services... Read more Reviewed on: 23rd January 2026
Ganesh 's avatar
Ganesh

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10575)

Review of the Metro Bank, Current account:

Outstanding service

5
Metro bank offers an amazing service, that I have recommended to many friends. I wish more banks would be like metro.. I think it’s only con that there isn’t enough store. But I’m grateful to be a member and I don’t mind to travel for good service. Reviewed on: 10th March 2023

effective and efficient

5
As soon as you enter the bank, someone came up to you and offered help. No matter what problems you have, they helped solve it right the way. Reviewed on: 30th April 2023

Good

5
Verry good,bank good card and fast payment Reviewed on: 28th April 2023

Excellent Service

5
I was a new student in London, UK and needed to open a new bank account and I was recommended by a friend to try out Metro Bank as I had heard they were extremely professional and could help me get my account as soon as possible. Exactly as I way told I was quickly assigned to a rep who I provided all the needed documents to who then quickly helped me set up my account and I had got my debit card within a couple of days and never had an issue with the banking transactions and so on ever since. I would highly recommend everyone to use this bank. Branch : Uxbridge London Reviewed on: 26th April 2023

service very good

5
service is fast and smooth and people are friendly and helpful Reviewed on: 26th April 2023

Best bank ever in uk

5
I usually don't write reviews, but I really want to talk about my experience with this bank. I don't have to say anything more about how it can be helpful to have a bank open 7 days, because it's a fact that everyone knows. Years ago someone stolen my back details and, of course, all my money. It was a shock and a very big problem. The way Metro bank staff handled my situation was amazing and in a few working days I got back everything. I was so lucky to find so helpful people Reviewed on: 25th April 2023

BEST BANK

5
OPEN 7 DAYS A WEEK ,BANK CAN PRINT A BANK CARD IN STORE Reviewed on: 22nd April 2023

Easy to use

5
The mobile app is easy to use. Very responsive and it saves me a lot time doing my everyday banking. Reviewed on: 21st April 2023

Amazing app!!!

5
Easy to use, reliable and overall utterly fantastic!!! Reviewed on: 21st April 2023

Quick and easy to do.

5
Metro bank has always been quick service and the staff are always kind when entering Recently opened a current account didn’t have to make a appointment gave me bank card same day Reviewed on: 20th April 2023

Best bank in uk

5
Metro bank is the best bank in United Kingdom Reviewed on: 19th April 2023

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