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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Very efficient

Very good bank, easy to deal with and banking made easy online and in store Reviewed on: 10th March 2023

Easy online banking

I have accounts at 4 different banks. Of all those, MetroBank has the very best online banking by far. Really clear navigation, excellent FAQs, and streamlined usage. I appreciate all of this because it saves me time and “time is money”, right? Also, anytime I have needed in person customer care, it’s been efficient and courteous. Top notch, MB! Reviewed on: 10th March 2023

Personal Banking at its finest

Metro Bank makes banking so easy for me. I never get scared when I run into issues because there is always a Metro colleague who attends to my banking issues and resolves them promptly. Great online banking offering as as people-people banking! Reviewed on: 10th March 2023

The Personal touch

From the day I opened my account there was a person dealing with me via talking and guiding me through the process. The branch had lots of people help and it reminded me of the personal touch banks used to offer many years ago Reviewed on: 10th March 2023

Excellent bank!

I have had numerous issues with other high street banks in the past. Metro Bank, walked and talked through all the difficulties with me, I have been with this bank now for over a year and never had any issues regarding my finances. The online banking is super easy to use and highly secure. Telephone banking is quick and efficient and solves any issues I have 9/10 times. Very highly recommended to my friends, family and even work colleagues. Keep up the good work Metro Bank. Amazing ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 10th March 2023

Brilliant in store and online

Never had a problem. Customer advisors in-store are knowledgeable and see you same day instead of making appointments. And they have dog treats!! Online banking app is clear and easy to use. Reviewed on: 10th March 2023

Good services

Good services. The first choice bank in the UK! Reviewed on: 10th March 2023

Easy to use, safe and, reliable

I’ve been with Metro since 2015 and the bank has always provided all the help and security I could want as well as having great customer service in branch and over the phone. Reviewed on: 10th March 2023

Does the job

Does exactly what it says on the tin. Branches are always open and seeing people is much better than a machine Reviewed on: 10th March 2023

Ronseal

Does everything I want and more. Great staff, great opening times. Easy to access. Great App. No pages and pages of jargon. Happy to use Reviewed on: 10th March 2023

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