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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Friendly and efficient customer service

Very helpful and efficient costumer Reviewed on: 10th March 2023

First class

A bank that puts customers first ,,, Reviewed on: 10th March 2023

A brilliant banking system

I got fabulous experience with metro bank Reviewed on: 10th March 2023

Best customer service and quick response

Customer service is very excellent and I don’t need to wait long over the phone for response … Reviewed on: 10th March 2023

Good

Always friendly and kind in store and helpful Reviewed on: 10th March 2023

Great and reliable

Great bank and very reliable customer service team are amazing and sort out everything asap Reviewed on: 10th March 2023

Awesome Customer services

Myself and my daughter love Metro Bank the Staff are happy friendly at the Slough Branch . My 11 year old loves the coin deposit machine. This is where you get a new toy every month. Overall Excellent. Reviewed on: 10th March 2023

the best customer service, open every day till late

Always willing to assist with any query Reviewed on: 10th March 2023

Excellent customer service

For international students, MetroBank is the way to go. All the other banks seem to want you to do everything online and this often leads to complications for someone who has just moved to the UK. MetroBank helped me to complete the process in person and quickly. They charge no fees, are open 7 days a week and it's easy to get foreign currency there. I have been very happy with them. Reviewed on: 10th March 2023

Metro Bank has amazing staff. They are really the best bank

They really attended to me on time. Really, their customer is their priority. Reviewed on: 10th March 2023

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