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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

The best bank

I like the customer service I like if you lose your card you get it there and then Reviewed on: 10th March 2023

Great banking experience with customer friendly

I always got wonderful support whenever I requested Reviewed on: 10th March 2023

Metro bank is the best for me

Never had any problems with online banking or in store very good customer service keep up the hard work metro Reviewed on: 10th March 2023

Friendly, helpful and convenient

When I have had a query the staff have always given me great guidance. Reviewed on: 10th March 2023

good service

good people working at the bank, good acces hours Reviewed on: 10th March 2023

Efficient and convenient

Efficient customer service, quick response . Highly alerted facing any possible risks that may affect clients money , and above all Metro Bank offer their services even on weekends and some official holidays. Reviewed on: 10th March 2023

Good Bank

The service provided has always been inclusive and fast. I’ve been using my card for years now and the support team have always been kind and helpful when I have ever had any issues. Reviewed on: 10th March 2023

Effective and efficient service

Always there to help early morning and evening including Sundays all we need. Help at hand every day of the week. Thank you Metro Bank team. Reviewed on: 10th March 2023

Seamless money movement !!

Seamlessly moving money in real time whenever you want !! How great is that . In todays digital age - spot on !! Metro Bank you rock !! Reviewed on: 10th March 2023

The Best Bank in UK

The Best Bank in UK. I recomand Reviewed on: 10th March 2023

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