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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Amazing bank best customer service

Any time i have an issue metro bank customer service is there to help Reviewed on: 10th March 2023

The most accessible helpful bank ever

Metro bank is so accommodating to its customers with their longer opening hours and days and is super helpful if you ever need a card reprinted as it can be done right then and there - no long waits necessary! You are easily able to manage your accounts and the customer service is always amazing. Reviewed on: 10th March 2023

Lovely bank, always friendly and easy to contact

Metro has been brilliant for my banking needs. The team are always very welcoming and helpful. Banking abroad has never been easier and the app is super user friendly Reviewed on: 10th March 2023

Sterling Standard

As far as high street banks go, Metro Bank is the sterling standard. Delivering on every front; Metro have been setting the example with their prompt service, friendly approachable clerks in branch and 24 hour access to responsive real-time support. Reviewed on: 10th March 2023

Great bank

It’s a nice bank to walk into you never have to wait very long and friendly staff thank you Reviewed on: 10th March 2023

Excellent customer services

Opened an account on line, went into the branch and their service was excellent they were polite and dealt with my issues immediately (help with password) Reviewed on: 10th March 2023

Very happy

Happy from service Reviewed on: 10th March 2023

best bank

My experience with the bank is very good. I have not had any problems in transactions or payments and it is very easy to carry out my procedures at the payment and transfer level. Keep up the good work, congratulations Reviewed on: 10th March 2023

A Helpful Bank with PEOPLE to talk to

I've had a personal current account with Metro for about 8 years - initially they were extremely helpful sorting out splitting funds from my mothers legacy and i continued with a personal account because of that - always somebody to talk to. Helpful staff in branch and the app is brilliant Reviewed on: 10th March 2023

Top Tier Brilliance

Honestly just brilliant banking with Metro, app is simple and if I were to give any feedback, it would be being able to see and export bank statements directly off the app like other banks enable you to. Reviewed on: 10th March 2023

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