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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Liliana

Very good experience and amazing staff. Reviewed on: 10th March 2023

Banking done differently

Metro Bank is different to other banks on the high street, not only are the branches in easily accessible locations, but the fact they are open 7 days a week makes banking with them far more convenient and easy than others. The branches have friendly and helpful staff, and the small touches go along way. Reviewed on: 10th March 2023

I can replace a card in 10 mins and open all hours

Never had a problem always did what I wanted when I go in bank I mainly do internet banking anyway Reviewed on: 10th March 2023

I like the staff and management

It good customer services I like the staff and management They solve my problem in few minutes. Reviewed on: 10th March 2023

Excellent service

Whenever I got to the bank I’m am greeted with very cheerful ,polite and professional staff. Always willing to help, never kept hanging about. The bank itself is very smart,clean and tidy, easily accessible and pretty much open anytime I require it. Easy to sign up, all done there and then, help you set up online banking which is easy to use. Great bank!! Reviewed on: 10th March 2023

No problem...

I have mobile banking which makes checking my current account situation much simpler and it is easy to use. Reviewed on: 10th March 2023

Excellent service

Excellent service, open all days of week, helpful staff, fast service Reviewed on: 10th March 2023

Excellent

Good service, simple and easy to use Reviewed on: 10th March 2023

staffs

All the staffs are approachable and very kind Reviewed on: 10th March 2023

Just a very smart bank, excellent service with no fuss

I have only been with Metro a short time but was impressed by the amount of people who recommended them Reviewed on: 10th March 2023

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Metro Bank: Current account reviews

100% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Metro Bank Current account reviews (10576)

Current account.

Liliana

Banking done differently

I can replace a card in 10 mins and open all hours

I like the staff and management

Excellent service

No problem...

Excellent service

Excellent

staffs

Just a very smart bank, excellent service with no fuss

Do you have a different Metro Bank product?

Want to see more from Metro Bank?

Travel Money

Instant Access Savings

Young Saver

Join Smart Money People

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