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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Very good bank

5
There polite very friendly and helpful in every way Reviewed on: 10th March 2023

smooth and easy

5
Metro bank is how banking should be, all branch staff are courteous and prompt with their support of customers, the branches are open outside of the key hours where most people work, meaning you don't have to take time off work to do the simplest banking chores. Reviewed on: 10th March 2023

Brilliant

5
Since opening up the account I have never had a problem lost my card went into branch and in less then 10 mins came out with new card customer services very good aswell sorted my problem straight away Reviewed on: 10th March 2023

Best bank ive had

5
I needed an account that suited me not the bank and Metro provided this. Its easy to use and well run. Would highly recommend this bank. Reviewed on: 10th March 2023

Best in uk

5
top bank with 5 star customer service, Metro is a bank that understands its customer needs and values their needs. Reviewed on: 10th March 2023

Wonderful bank

5
Friendly, knowledgeable staff, great quality service, great products and quick service Reviewed on: 10th March 2023

Very posh & friendly

5
A bank that treats a poor man like a billionaire. Large friendly bank. Reviewed on: 10th March 2023

Everyday Banking

5
Very good service and most efficient bank ever which is open seven days a week. Great Reviewed on: 10th March 2023

Very helpful

4
Had to go in branch, very helpful and quick to respond Reviewed on: 10th March 2023

Professionalism and helpful to all

4
Went to ope an account , recieved all the information I need . The team was very informative Reviewed on: 10th March 2023

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