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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Specific service

Individual quick service at convenient times. Reviewed on: 10th March 2023

Great customer service

Great customer service teams based in the U.K. Prompt and great app Reviewed on: 10th March 2023

Keep it up

Amazing service and I believe you will continue this better survice Reviewed on: 10th March 2023

Very good bank

There polite very friendly and helpful in every way Reviewed on: 10th March 2023

smooth and easy

Metro bank is how banking should be, all branch staff are courteous and prompt with their support of customers, the branches are open outside of the key hours where most people work, meaning you don't have to take time off work to do the simplest banking chores. Reviewed on: 10th March 2023

Brilliant

Since opening up the account I have never had a problem lost my card went into branch and in less then 10 mins came out with new card customer services very good aswell sorted my problem straight away Reviewed on: 10th March 2023

Best bank ive had

I needed an account that suited me not the bank and Metro provided this. Its easy to use and well run. Would highly recommend this bank. Reviewed on: 10th March 2023

Best in uk

top bank with 5 star customer service, Metro is a bank that understands its customer needs and values their needs. Reviewed on: 10th March 2023

Wonderful bank

Friendly, knowledgeable staff, great quality service, great products and quick service Reviewed on: 10th March 2023

Very posh & friendly

A bank that treats a poor man like a billionaire. Large friendly bank. Reviewed on: 10th March 2023

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