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Metro Bank: Current account reviews

4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

metrobank

5
good customer services, staff always able to help you Reviewed on: 10th March 2023

Its a very gud bank services are at top

5
I m using this since a year and i have a good experirnce Reviewed on: 10th March 2023

Best bank

5
Process done smoothly and easily to open a bank account. Reviewed on: 10th March 2023

Helpful and if need anything someone is alway available to help

5
Never had a bad experience with metro always helpful All of my famy are with this bank Reviewed on: 10th March 2023

Wery good bank

5
Wery nice people work in bank.. Wery helpful. Reviewed on: 10th March 2023

Best Bank

5
Very helpful staff,easy to use and good webb page Reviewed on: 10th March 2023

Very helpful bank nice Customer service and opening hours are longer than any other banks they always happy to help

5
Customer service and opening hours are longer than any other banks they always happy to help Reviewed on: 10th March 2023

My salary in my Metro - Mm

5
Even I got recommended by one of my colleagues and open the Metro account for my salary. I further recommended my other colleagues to open an account and enjoy . Reviewed on: 10th March 2023

Easy to use bank

5
Great bank, easy to use, and the staff are extremely efficient and helpful, unlike other banks. Service is always 5* . The only thing I would say is that their business banking tariff can be expensive and options are limited. However, I would still say they provide a fantastic service and there is account managers where help is provided almost instantly without having to go through to entire process of calling the banks main line up. Reviewed on: 10th March 2023

Convenient and accessible

5
The app is great but it’s very convenient to have the bank open till late so I can bank after work . It’s a very good proposition for working professionals . The safety deposit feature is an added bonus ! Reviewed on: 10th March 2023

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