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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great service with instant resolution

Great service was at the branch as my card was not working for my surprise the friendly staff have replaced my card instantly at the branch after my verification. Really appreciate the fast service which served my purpose at the time. Thanks Reviewed on: 10th March 2023

Super easy procedures and quick responsive team

One of the thing that stands out about metro bank is that they provide you with an account and card on the same day. Apart from that they provide the best customer support Reviewed on: 10th March 2023

Happy customer

Metro bank are the best bank ever they print off your card in store and the staff in metro bank are very helpful and kind Reviewed on: 10th March 2023

Excellent service

I’m using the metro bank card from 2 years and It provides a very good service for me I am happy with that Reviewed on: 10th March 2023

Friendly, helpful, efficient.

we were scammed twice, but Metro compensated us and were very supportive. Reviewed on: 10th March 2023

Excellence

Been banking with metro and there haven’t been any issues Reviewed on: 10th March 2023

Nice customer service

They look looking for the customer is very nicely Reviewed on: 10th March 2023

Very good bank

Hi..it's very easy open my first account in UK..my first experience is is very good and no words... Reviewed on: 10th March 2023

Why Bank with Metro?

Metro Bank have been a outstanding bank for me from a young age to now. Metro always put the needs of their customers first and are willing to help in anyway possible. I do and always will recommend Metro Bank to the public and friend and family. I will never change banks and why would I? There brilliant!! Thank you Metro Bank Reviewed on: 10th March 2023

You always aim at customer satisfaction

Exceptionally perfect, you are in a class of your own Reviewed on: 10th March 2023

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