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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

I have been using metro for 3 years and their service has been speedy & simple.

Metro are easy to contact, usually not a long wait to speak to someone if you have any queries. They are helpful and polite. Reviewed on: 10th March 2023

Best bank I have ever had an account with.

Easy app and banking, outstanding customer services. Reviewed on: 10th March 2023

Milla

Very good, excellent.!!! The are a very very good service providers. Reviewed on: 10th March 2023

Can't fault the service

Excellent service always no matter the time Reviewed on: 10th March 2023

Excellent bank

All good experience. No problems ever. Definitely recommend Reviewed on: 10th March 2023

no issues

Never have had issues with paying money in or with sorting out any fraudulent activities. The in-store staff in different branches have always been helpful unlike some other banks I have attended in person Reviewed on: 10th March 2023

Knowledgeable, polite, put customer first, make banking easy

Experience of teams in London and Guildford - both consistently polite and helpful Reviewed on: 10th March 2023

Total Package

Everything I need in a modern Bank Reviewed on: 10th March 2023

Amazing service

Staff are so polite and happy to help. Great service and a pleasure to use Reviewed on: 10th March 2023

Excellent service, friendly staff and 1st class online services

Always feel welcomed when in branch and not trying to force constantly push "products" at me Reviewed on: 10th March 2023

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