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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024
David Panton's avatar
David Panton

Easy and welcoming bank

5
It was so easy to open a bank account. Staff was knowledge and friendly. Good security check on mobile app and a nice layout of the app. Very pleased. Reviewed on: 10th March 2023
Agnes's avatar
Agnes

Excellent customer service delivery and online banking

5
Fastest online banking and customer service providers Reviewed on: 10th March 2023
Eric Paddy's avatar
Eric Paddy

Amazing service

5
Not had one single problem either in the bank or online Reviewed on: 10th March 2023
Peter's avatar
Peter

A very welcoming, modern bank for a modern life.

5
Metro Bank really is a new way of banking. Their opening hours fit in with the busy lives we all live nowadays. Their branches are bright and vibrant. They welcome you, almost as friends rather than customers. They breathe fresh air into the stale world of banking. I would thoroughly recommend them. Reviewed on: 10th March 2023
Gavin Kendall's avatar
Gavin Kendall

Great bank

5
Staff always helpful and always on hand to deal with any issues. Reviewed on: 10th March 2023
zoehemel@yahoo.co.uk's avatar
[email protected]

.

4
lllllmmmlllllllllllllllllllllllll Reviewed on: 10th March 2023
Ibraheem Rehman's avatar
Ibraheem Rehman

Metrobank is quick and efficient with their customer service

5
Metrobank was the first bank I joined after Moving to the UK. It has not disappointed me. They offered all the support I needed and still do till this day! Reviewed on: 10th March 2023
Fadumo Hassan 's avatar
Fadumo Hassan

Great bank

5
Had damaged card got it done there and then Reviewed on: 10th March 2023
Patrick Corscadden's avatar
Patrick Corscadden

Marvellous Metro

5
For a bank they go above and beyond really than what you would generally expect. Opening hours are a life saver, especially as I work full time it is difficult for me to go the usual banking hours so I particularly find that helpful. The banking is easy to use. I have always been a customer and think I always will be. Reviewed on: 10th March 2023
Abbie Willliams's avatar
Abbie Willliams

Easy to open a current account

4
Unlike other banks, it’s easier to open a current account with metro and you get your bank card the same day. Metro also has one of the best customer services Reviewed on: 10th March 2023
Temwa's avatar
Temwa

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