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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Perfect bank

They are very polite and it's easy deal with your accounts 7 days a week. Reviewed on: 10th March 2023

I made a good choice using MetroBank

I opened the account to handle (manage) a sum of money separately from my personal accounts with a competitive bank. Setting it up in our local branch was easy to do, even though it took well over an hour to get through their processes. The lady who attended to me was clearly well trained, spoke English very well (she was Eastern European), was polite and engaging. This was well over a year ago. All Metro Bank systems have worked very well for me, fund transfers being the main ones. Reviewed on: 10th March 2023

Change of name...

I needed to revert back to my maiden name. My I.d was checked, and my new bank card was printed and presented on the same visit. This is a service, not any other bank has. I would recommend everyone to have an account with them. Reviewed on: 10th March 2023

Great bank

Great customer service.i find it better than other bank. Reviewed on: 10th March 2023

Best friendly And professional banking

They provide best customer service along with professional handling of any issue Reviewed on: 10th March 2023

reliable banking

metro bank is very reliable and always put costumers first Reviewed on: 10th March 2023

Easy to use on phone

The app is great to use and transfer and if need to speak to someone they answer all my questions Reviewed on: 10th March 2023

Very happy

Reviewed on: 10th March 2023

Great customer service

Went in to open an account staff were really helpful, with assistance to set up my online banking. Whole process was prompt and efficient. Reviewed on: 10th March 2023

Excellent

Easy set up on phone. Extremely helpful in bank. Open Sundays. Very happy customer. Reviewed on: 10th March 2023

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