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Metro Bank: Current account reviews

4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Super

5
Very good, never have problems with card or account Reviewed on: 10th March 2023

Excellent

5
Always had a positive experience visiting the branch. Reviewed on: 10th March 2023

Easy to use high street bank

5
Always easy to sort out anything Reviewed on: 10th March 2023

Good to use

5
Absolutely lifesaver to use help and easy Reviewed on: 10th March 2023

very simple and convenient

5
It was very easy to apply to get a card and the online banking app is also very useful too. It allows you to look at your monthly spending and shows you what you spent money on for example shopping, food etc. Reviewed on: 10th March 2023

Metro

5
I like that you have a current account and instant access account that you can easily transfer money too , open late and early . Reviewed on: 10th March 2023

Good service

5
No need any appointments just go to branch and everything will be done by them Reviewed on: 10th March 2023

Great customer service

5
Excellent service branch team deal very polite in a good way Reviewed on: 10th March 2023

Great experience!

5
Very helpful staff, local branch is open 7 days a week and mobile app is very user friendly. Reviewed on: 10th March 2023

Best hospitality service

5
I had a good experience in the bank and I am satisfied Reviewed on: 10th March 2023

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