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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Awesome bank

Awesome bank I love it. I really advise it Reviewed on: 10th March 2023

Awesome banking

Best bank with awesome banking tools and app Reviewed on: 10th March 2023

Most easiest bank I seen

I got recommended by a friend, who is Metro due to it ease of use and best customer care, it’s safe to say that they were right and Metro Bank is one of the best banks I’ve ever have used and recommended my whole family and friends to use. Reviewed on: 10th March 2023

Easy Banking

Fantastic service and selection of products Reviewed on: 10th March 2023

One of the best bank in UK !!

My name is Vinay sai chelimilla I am from india. Recently I opened a new bank account in Metro Bank Ilford branch, my overall experience was good, within 30 minutes I got my new bank account as well as an instant debit card, one of the best experiences!! The staff at Metro Bank Ilford were incredibly friendly and helpful, answering all of my questions and guiding me through the process of opening a new account. Reviewed on: 10th March 2023

Fantastic and perfect bank I visited ever

It's great to hear that you had a positive experience with Metro Bank in Leicester! Good customer service is crucial for any bank, and it's great to know that they were able to provide that for you. Positive experiences like yours can be very helpful for other customers who are looking for a reliable and friendly bank to do business with. If you have any specific examples or details that you would like to share about your experience, it could be useful for others who are considering using Metro Bank in Leicester. Reviewed on: 10th March 2023

Good service

I'm happy with it good time long hours open it Reviewed on: 10th March 2023

The most helpful employees ever

When we moved to London in October 2018, we went to HSBC first to open an account. The person who dealt with us told us the earliest we could have an appointment was in 3 weeks. Now as a Turk whose mother and sister are both bankers this was the weirdest thing to me.Then we saw the metro bank`s review and decided to go to the Holborn branch. Literally in 30 minutes they opened my wife`s account and guided us through. I could not open due to not having my BRP yet but as soon as I got it opened my account there as well. since then I always recommended MetroBank to all my friends and clients as well. Reviewed on: 10th March 2023

20/10

I think metro bank is honestly one of the best banks in my opinion I say that because you'll find good customer service and they won't keep you in the bank for hours like some other banks. This is by far best. Reviewed on: 10th March 2023

Great bank

Always very helpful and professional. Any problems ate dealt with quickly. I'm more than happy and would recommend Metro to anyone Reviewed on: 10th March 2023

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