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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Excellent service

The service is very good.. never had a issue.. helpful cheery staff. Reviewed on: 10th March 2023

High recommend

Really high level of professionalism and so easy to use Reviewed on: 10th March 2023

Great

I’ve had no issues so far with metrobank Reviewed on: 10th March 2023

Does what it says on the tin

More than just what's written on the tin, I'm always left feeling that I've receive a genuinely personal service by actually caring staff. The difference between Metro and Halifax (from whom I fled to Metro) is astronomical. Rather than just recommend them to others, I have actually taken my son there to open his first account. Reviewed on: 10th March 2023

Great service always

Always open and convenient locations and friendly team over the phone Reviewed on: 10th March 2023

Fantastic banking experience

I always have a positive experience in all the banking services I had with Metro bank. Reviewed on: 10th March 2023

Amazing help whenever needed

I would highly recommend metro bank. They are very helpful and are always there when you need Reviewed on: 10th March 2023

More secure for savings

More truthworthy in my every money transactions Reviewed on: 10th March 2023

Amazing Banking

Really simple to use, good locations, great customer service Reviewed on: 10th March 2023

Facility

The only bank that opens normal hours and provides a fluent and pleasant service, since the opening in High Street Kensington they keep up the good work! Reviewed on: 10th March 2023

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