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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

It was easy to open account online

It took me literally 10 minutes from online to open my account no more queue waiting in the bank staff is very helpful . Reviewed on: 10th March 2023

Service

I’ve been with metro for few years now and it has been the best bank for me , the service from the staff is great, and banking is very understandable, anyone can use it definitely staying with metro bank Reviewed on: 10th March 2023

Just what I need

I have just the service I need for my financial life Reviewed on: 10th March 2023

Perfect

professional attitude . great bank Reviewed on: 10th March 2023

Never had any issues

Very convenient my local has parking and is also open weekends which works perfect for me... its that good my daughter now has an account with metro!!! Reviewed on: 10th March 2023

open pots inside the online application

Would be nice if you could upgrade the app where we can open pots and organise monthly salary to different pots Reviewed on: 10th March 2023

Outstanding service

Providing a quick response when I ask a question or bring up a problem, showing me that their opinions are valued Reviewed on: 10th March 2023

Very helpful with needs to do with card

I’ve have been with metro for around 3 years and so far I have nothing to complain about their customer service is amazing and would and have recommended people to bank with metro. Reviewed on: 10th March 2023

Always available - Always amazing

I am so happy that I can do my branch banking with real people and on a Sunday. Unparalleled service. Reviewed on: 10th March 2023

Fabulous bank for all ages

As the title says fabulous bank for all ages. From myself the grandma to my grandson. The customer services especially at Fulham are brilliant. My grandson is autistic and he tends to lose his card. Not a problem to them at all. They also engage with him and let him know what can be done Reviewed on: 10th March 2023

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