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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

A happy place to be!

I have never felt so comfortable with a bank before. The service has always been reliable, friendly and efficient. Reviewed on: 30th March 2021

Best Bank Ever

Love Metro - 7 days a week because they love their customers 7 days a week. Online or in person there is always help available. 7/7 for me Reviewed on: 30th March 2021

Super service.

Easy banking. Excellent all round service. Reviewed on: 30th March 2021

Does what a Bank is meant to do

Simple to open a small business account, works how you expect, real people at random times of the day, teh lack of awareness of having a bank reflects the simplicity of Metro Reviewed on: 30th March 2021

A High Street Bank that serves the local community

During these past months, they have provided an excellent service, helpful, polite and friendly. They have managed to take banking to what it used to be, serving their customers. Reviewed on: 30th March 2021

Awesome

Open early every single day and close on my time awesome Very beautiful Reviewed on: 30th March 2021

Really efficient

There is never a problem going to the Metro Bank in Eastbourne. The staff are brilliant, they are efficient, friendly and polite. Reviewed on: 30th March 2021

Good service

Having made a complaint it was dealt with to my satisfaction. Reviewed on: 30th March 2021

Marvelous Metro

This is not a bank, this is a friend who looks after your money for you! Reviewed on: 30th March 2021

Great customer service

Metro are always helpful and on hand to deal with any problems that might arise such as losing my card. Approachable, dependable and, above all, understanding of my needs as a customer. Reviewed on: 30th March 2021

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