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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

excellent service

5
always look after customer Amazing customer service Reviewed on: 24th March 2021
theva's avatar
theva

Great bank! So convenient

5
Every time I go in, the customer service is unbelievable Reviewed on: 24th March 2021
Dayle Thomas's avatar
Dayle Thomas

Excellent service

5
First class online banking experience every time Reviewed on: 24th March 2021
Sharon's avatar
Sharon

People-People Bank

5
Metro Bank is a real people-people bank who look after its customers really well and have good range of products to choose from. Love the Metro app. Reviewed on: 24th March 2021
Bilal Ahmed's avatar
Bilal Ahmed

Great service

5
Throughout my dealings with Metro Bank I’ve always encountered the friendliest of staff, who’ve made things as simple and hassle free as possible. Reviewed on: 24th March 2021
jennifer griggs's avatar
jennifer griggs

Goes beyond expectations

5
2 things I would like to mention. 1 I used the phone connection to the bank, this was 3 to 4 years ago. I was transferring money for a holiday and got chatting, there was no rush. The person on the phone was interested in where I was going which was Singapore. We ended up chatting for an hour.I live on my own and was nice to chat. Which now during this pandemic we appreciate more. METRO BANK was doing this years before. At the end of an hour chat, the person said, I've enjoyed our chat. Im crediting your account with £5 as you made my day. 2 My Local Metro Bank in Aylesbury. Knew me and knew I was learning to drive Buses. When they learnt I passed my bus drivers license, they had got me a mini Double decker bus, a box of chocolates and a card. No other bank has been this personal to me. We still have a laugh when I pop in. I try not to pop in as much at the moment to protect them They normally ask if I have crashed yet lol Thank you Metro Bank, a big thank you to the Staff of the Aylesbury Branch Reviewed on: 24th March 2021
David Gibson's avatar
David Gibson

Excellent service

5
Excellent service great people and polite the way they welcome you when you go to the bank is amazing love the service Reviewed on: 24th March 2021
Sadaf bibi's avatar
Sadaf bibi

Best bank for everybody

5
Very friendly and helpful staff. Always willing to help and treating people with respect. Very good products. Perfect for young savers account and no fees while traveling abroad. Very user-friendly app and internet banking options. I wouldn't change it for the world! Reviewed on: 24th March 2021
Mirela's avatar
Mirela

Wicked and helpful banking child friendly

5
I love the friendly people when I walk in metro Bank and normally they always resolve my problem Reviewed on: 24th March 2021
Michelle 's avatar
Michelle

The best bank around

5
Customer Service is very good and polite Reviewed on: 23rd March 2021
Travo101's avatar
Travo101

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