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Metro Bank: Fixed Term Savings reviews

4.73
Based on 221 reviews, last reviewed 24th May 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
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0%
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1%
See only 1 star reviews
3%

Latest highest rating:

5

Great all round experience Just everything about the opening up of the account, the communication, the service and Interest rate has been first rate Reviewed on: 24th May 2024
MatS's avatar
MatS

Latest lowest rating:

1

Racist bank Dear All, For sometimes I was checking saving rates on google and finally decided to open an online Metro saving account. After wasting over half an... Read more Reviewed on: 29th December 2023
morteza sardarizadeh's avatar
morteza sardarizadeh

About this product

Metro Bank savings reviews can help you to find out more about life at Metro Bank. How easy is it to contact Metro Bank? And how friendly are they? Our Metro Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Metro Bank Fixed Term Savings reviews (221)

Best customer service

5
Metro Bank puts the customer first. Transactions are quick and efficient, with no fuss or wasted time. The staff are polite and friendly. The savings accounts have good interets rates - better than the other major UK banks. Reviewed on: 18th March 2021

Professional, efficient and customer focused

5
Since opening my account in 2018, Metro Bank services have been excellent across the board and I feel can trust them with my savings. Reviewed on: 17th March 2021

Excellent customer service

5
Excellent customer service each and every time I use Metrobank - be that in store or via telephone or the internet. Good choice of products available which suit my requirements. Reviewed on: 17th March 2021

Great bank good people working there

5
All ways have time to tell me about products and I never feel that I am wasting their time Reviewed on: 15th March 2021

Awful product and terrible customer service

1
I took out a fixed term bond with Metro. What was not made clear when I opened the account was that interest is paid into a separate very low interest interest account, so you lose the benefit of compound interest. A day after the account matured, I was unable to access the funds. I was unable to withdraw them online! I messaged Metro to ask them how I can withdraw my money and I am awaiting a response. Terrible bank! Reviewed on: 14th March 2021

Simple savings

5
Banking for the modern age that even this 64 year old had no trouble understanding ! Reviewed on: 14th March 2021

Good interest rate at the time, app easy to use

5
Opening an account was easy. The fixed rate account at the time was one of the best on the market. I like their app, easy to navigate. Reviewed on: 13th March 2021

Grandchildren

5
I have been saving in a fixed term account for my grandchild and now that they are 16 they can have their money Reviewed on: 12th March 2021

Brilliant service easy access and smiley people

5
Online banking is easy and clear to use with all the information you need at your fingertips. If you go into the branch it's full of smiley people who are very helpful and attentive. A great place to save with good rates too. Reviewed on: 11th March 2021

Good rates, good service

5
Although rates have changed overall this was a good account to hold. Sevice was good and having good opening hours the personal service is always good. Reviewed on: 11th March 2021

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