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Metro Bank: Fixed Term Savings reviews

Name: Fixed Term Savings
Rating: 4.76 (223 reviews)

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4.62

Based on 223 reviews, last reviewed 24th Sep 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Fantastic service online and in person. Fantastic service online and in person. Offered me a brilliant 5.91% rate. Easy to sort at maturity. No hassle. Great online website Reviewed on: 5th December 2024

Latest lowest rating:

1

No empathy or flexibility whatsoever In June 2025. I was in the process of buying a home for my family. At the same time, I renewed a fixed-term savings account with Metro. When I was lat... Read more Reviewed on: 24th September 2025

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About this product

Metro Bank savings reviews can help you to find out more about life at Metro Bank. How easy is it to contact Metro Bank? And how friendly are they? Our Metro Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Metro Bank Fixed Term Savings reviews (223)

left it for 18 months-made money!!

I put some money in a 18 month fixed term savings and time flies and now it is coming out and I have made some money-job done!! Reviewed on: 20th March 2021

Brilliant

Brilliant services with customers. Reviewed on: 19th March 2021

Best customer service

Metro Bank puts the customer first. Transactions are quick and efficient, with no fuss or wasted time. The staff are polite and friendly. The savings accounts have good interets rates - better than the other major UK banks. Reviewed on: 18th March 2021

Professional, efficient and customer focused

Since opening my account in 2018, Metro Bank services have been excellent across the board and I feel can trust them with my savings. Reviewed on: 17th March 2021

Excellent customer service

Excellent customer service each and every time I use Metrobank - be that in store or via telephone or the internet. Good choice of products available which suit my requirements. Reviewed on: 17th March 2021

Great bank good people working there

All ways have time to tell me about products and I never feel that I am wasting their time Reviewed on: 15th March 2021

Awful product and terrible customer service

I took out a fixed term bond with Metro. What was not made clear when I opened the account was that interest is paid into a separate very low interest interest account, so you lose the benefit of compound interest. A day after the account matured, I was unable to access the funds. I was unable to withdraw them online! I messaged Metro to ask them how I can withdraw my money and I am awaiting a response. Terrible bank! Reviewed on: 14th March 2021

Simple savings

Banking for the modern age that even this 64 year old had no trouble understanding ! Reviewed on: 14th March 2021

Good interest rate at the time, app easy to use

Opening an account was easy. The fixed rate account at the time was one of the best on the market. I like their app, easy to navigate. Reviewed on: 13th March 2021

Grandchildren

I have been saving in a fixed term account for my grandchild and now that they are 16 they can have their money Reviewed on: 12th March 2021

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