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Metro Bank: Fixed Term Savings reviews

Name: Fixed Term Savings
Rating: 4.76 (223 reviews)

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4.64

Based on 223 reviews, last reviewed 24th Sep 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Fantastic service online and in person. Fantastic service online and in person. Offered me a brilliant 5.91% rate. Easy to sort at maturity. No hassle. Great online website Reviewed on: 5th December 2024

Latest lowest rating:

1

No empathy or flexibility whatsoever In June 2025. I was in the process of buying a home for my family. At the same time, I renewed a fixed-term savings account with Metro. When I was lat... Read more Reviewed on: 24th September 2025

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About this product

Metro Bank savings reviews can help you to find out more about life at Metro Bank. How easy is it to contact Metro Bank? And how friendly are they? Our Metro Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Metro Bank Fixed Term Savings reviews (223)

Review of the Metro Bank, Fixed Term Savings:

Racist bank

Dear All, For sometimes I was checking saving rates on google and finally decided to open an online Metro saving account. After wasting over half an hour and trying to open an account, Metro website was keep informing me something has gone wrong and I need to retake another photo of my ID card. After number of unsuccessful attempts, I contacted Metro customer services and explained the issue, then I was told to attend in person with ID card at any Metro branch to deal with the issue. When I attended Wimbledon Metro branch the lady assistant told me the reason for not being able to open an online account was because I born in Iran and they need to send a copy of my passport and ID card to different office to check my record prior opening an account. I was shocked as soon as I heard that and responded to her that this is a direct an open racism, this has no place in the UK and Europe and I will complain about this. Just to inform you all, that, I have been living in London since 1986, completed A levels/universities and opened number of bank accounts and never been subjected to such a racism. This bank better either change its regulation or take its nonsense back where it came from. Reviewed on: 29th December 2023

Metro Bank

It’s great to have a bank with a presence on the high street with great opening hours and service plus an easy to use app. Reviewed on: 3rd April 2023

Bank of the future.

Always ready to help. You are made to feel important.. you are never rushed, and they take their time to explain things which you may not quite understand. Love banking with Metro. Reviewed on: 3rd April 2023

Excellent

I opened a fixed term account with Metro Bank and everything has been fantastic.ally easy from setup through to withdrawal. Customer service also very helpful when unable login on mobile app Reviewed on: 3rd April 2023

the best bank the best card

I chose metro and I am exceptionally satisfied with absolutely everything that the mobile application means, transfers and everything Reviewed on: 3rd April 2023

Great on-line bank

Easy to open and manage via a good and accessible website. Reviewed on: 3rd April 2023

Best banking app

Metro bank is one of the best banking service I ever used in United Kingdom , best banking app, debit card , customer care , I’m really much satisfied and appreciate this bank Reviewed on: 3rd April 2023

Great company

Good savings rate, professional Reviewed on: 3rd April 2023

Great bank

I like the modern look and feel of the branches. Good interest rates. Friendly and helpful staff. Reviewed on: 3rd April 2023

Quick easy to use direct

Only took 5 min to set up all completed even my password made simple to use and love the Sunday opening very friendly people Reviewed on: 3rd April 2023

good bank to be with

I have a couple of accounts with this bank and am very pleased with their customer service Reviewed on: 3rd April 2023

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