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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,925 reviews, last reviewed 3rd Feb 2026
67% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

It was a positive experience. It was a positive experience. The staff were very friendly, helpful and polite. We were welcomed and immediately shown into a private room with a desi... Read more Reviewed on: 3rd February 2026
Merryl S's avatar
Merryl S

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2925)

Review of the Monmouthshire Building Society, Savings:

Efficient professional friendly service

5
Staff are welcoming and efficient with dealing with enquiries. Nothing is too much trouble. Atmosphere in branch is friendly and professional. Reviewed on: 12th November 2019

In branch service review

5
Excellent service by Emma. Were made welcome and given good advice. Very good. Reviewed on: 19th November 2025

In branch service review

5
Customer consultant, Emma gave me excellent service. She explained everything clearly and made me feel confident and comfortable. Reviewed on: 19th November 2025

Great service in Chepstow branch.

5
Great service in Chepstow branch. Always happy to help in there and answer any queries. Reviewed on: 19th November 2025
Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to the Chepstow branch! Response date: 19th November 2025
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Monmouthshire Building Society

In branch service review

5
Efficient friendly service. Good opening hours. Wide range of products. Reviewed on: 17th November 2025

In branch service review

5
The friendly but professional attitude. Efficient, too Sarah was particularly helpful and efficient. Reviewed on: 17th November 2025

In branch service review

5
A friendly team of staff which help me make sound investment decisions - Gareth. Reviewed on: 15th November 2025

In branch service review

5
Great service, much better than Lloyds. Reviewed on: 14th November 2025

In branch service review

5
Staff are friendly and knowledgeable. Reviewed on: 14th November 2025

In branch service review

5
Lovely staff and very helpful. I only wish you did current accounts. Reviewed on: 14th November 2025

In branch service review

5
Great atmosphere. Friendly staff especially Kate, Ellis, Tess and Anthony. Reviewed on: 14th November 2025

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