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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2931 reviews)

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4.87

Based on 2,931 reviews, last reviewed 3rd Mar 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

I would really like MBS to reconsider becoming a bank or banking hub. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

All the staff are always so lovely and welcoming. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 9th May 2025

In branch service review

I like that it is local and easily accessible. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 9th May 2025

In branch service review

Personal service in branch. Customer consultant was excellent. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 9th May 2025

In branch service review

I found them to be most helpful and knowledgeable and they all have a pleasant service style. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

Daniel was very professional and friendly and explained everything clearly. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with Daniel. Response date: 9th May 2025

In branch service review

Friendly, efficient service provided by Dan and Ollie in Cwmbran. Good range of products. Always put dates on letters. Could allow more services to be conducted locally to reduce repeat visits. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. We'll share your feedback with Dan and Ollie at our Cwmbran Branch. Response date: 13th May 2025

In branch service review

The personal approach/time to talk/friendly/thorough/professional. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

Nothing comes to mind that needs improving here - great service. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

Friendly staff, enjoy the face-to-face service. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

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Monmouthshire Building Society: Savings reviews

81% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (2931)

Cracking

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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