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Monmouthshire Building Society: Savings reviews

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4.87

Based on 2,931 reviews, last reviewed 3rd Mar 2026

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

8%

0%

0%

0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

5

A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

5

Great service delivered by Joanne in the Risca branch, very informative. Reviewed on: 15th February 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Joanne. Response date: 28th March 2025

In branch service review

5

Visited Risca branch and the staff are always friendly and helpful. I spoke to Joanne today who was helpful. Reviewed on: 15th February 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Joanne. Response date: 28th March 2025

In branch service review

5

Local branch contact and useful advice. Reviewed on: 14th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

5

Personal service, well informed and courteous staff. Local branch with good opening hours. Reviewed on: 14th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

5

My local branch at Caerleon road. Reviewed on: 14th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

5

Friendly service with information clearly explained. Reviewed on: 14th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

5

What I like is the friendly staff you can speak to, the help that you get when enquiring about the products on savings and other accounts. Reviewed on: 14th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

4

Good customer service. Could have better interest rates. Reviewed on: 14th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

4

Nice people, welcoming, and easy. Reviewed on: 14th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

5

Friendly staff, helpful and knowledgeable, community based and good opening hours. Reviewed on: 14th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025

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