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Monmouthshire Building Society: Savings reviews

4.86
Based on 2,933 reviews, last reviewed 13th Mar 2026
84% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2933)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

5
Personal service - polite and friendly. Reviewed on: 10th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Great customer service from Adele. Reviewed on: 10th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
When completing a maturity application form in order to roll-over into a new ISA product, it is not clear that you are re-investing old ISA funds and not new ISA funds. Reviewed on: 10th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. We appreciate you leaving feedback regarding our ISA maturity process. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Very helpful and friendly staff. Reviewed on: 10th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
We love the person to customer service, and the books. Nice and simple. The ladies in the Monmouth branch are always helpful. We are always satisfied. Reviewed on: 9th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Monmouth branch. Response date: 23rd October 2024
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Monmouthshire Building Society

In branch service review

5
Easy access. Good rates. Pleasant and helpful staff. Reviewed on: 9th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 24th October 2024
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Monmouthshire Building Society

In branch service review

5
Always helpful, like to keep local and face-to-face staff with a smile. Reviewed on: 9th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 24th October 2024
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Monmouthshire Building Society

In branch service review

5
I lived for many years in Monmouthshire and wanted to save with you. I was impressed by the friendly, helpful staff who answered all my questions. There are also good rates and a passbook. And Mandy was very informative. Reviewed on: 9th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 24th October 2024
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Monmouthshire Building Society

In branch service review

5
Like the friendly and helpful advice, and accessibility, and great rates. Reviewed on: 9th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 24th October 2024
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Monmouthshire Building Society

In branch service review

5
Everything was very clear and straightforward. Reviewed on: 9th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 24th October 2024
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Monmouthshire Building Society

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