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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
85% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2933)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

5
Staff are very helpful and friendly. Amazing service. Reviewed on: 26th July 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Shanagh was very helpful and calmly explained all the details of our application for an ISA. Reviewed on: 26th July 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Shanagh. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Very happy with today's outcome, all OK, Athony was very helpful in your Cardiff branch. Reviewed on: 26th July 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Antony. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Vicky in Cardiff was very friendly and explained everything. Reviewed on: 26th July 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Vicky. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Excellent service on every visit. Very personable staff and highly professional. Reviewed on: 26th July 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Local branches. Friendly and knowledgeable staff. Good interest rates. Reviewed on: 26th July 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024
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Monmouthshire Building Society

Shanagh Hicks. 5 Star Rating!

5
Shanagh Hicks was extremely helpful,efficient and friendly when she arranged my new savings account.She is a credit to the Monmouthshire Building Society. Please pass on my thanks and gratitude to her. Reviewed on: 26th July 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased that you had a great experience while opening your new savings account. Your comments will be passed on to Shanagh. Response date: 26th July 2024
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Monmouthshire Building Society

In branch service review

5
The staff are most helpful and friendly. I was so grateful to the staff who spent time regarding my pension being transferred to the Monmouth. Reviewed on: 25th July 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Polite, friendly staff who are knowledgeable and take time to explain things in detail. Reviewed on: 25th July 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Thank you for being so helpful and kind during my visit to the Brecon branch. Reviewed on: 25th July 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Brecon branch. Response date: 8th August 2024
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Monmouthshire Building Society