Smart Money People Logo

Monmouthshire Building Society: Savings reviews

4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
85% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2933)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

Friendly, helpful and knowledgeable staff

5
Staff at my local branch are friendly and helpful, ensuring that I have the right information to make an informed choice when arranging/changing savings plans. I have always been treated with courtesy and helpfulness Reviewed on: 7th March 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience at your local branch. Response date: 8th March 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Regular updates and personable, professional staff. Competitive interest rates too. Reviewed on: 6th March 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th April 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

4
Helpful staff and easy access to the Swansea branch. Reviewed on: 6th March 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 8th April 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
More online access for accounts needed. Reviewed on: 6th March 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 8th April 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Staff are always polite and helpful. Reviewed on: 6th March 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 2nd May 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Branch availability, friendly staff and helpful. Reviewed on: 6th March 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th April 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
All is excellent at the Monmouthshire Building Society. Reviewed on: 6th March 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th April 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Helpful services, friendly staff and great information. Reviewed on: 4th March 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 7th March 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Jo, Kate and the manager Sally were very helpful and considerate and always smiling and good as gold to every customer. Reviewed on: 4th March 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Jo, Kate and Sally. Response date: 7th March 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Today was my first experience. I chose them because I could visit and be dealt with by people. I was impressed by their personal service, friendly but professional approach. Reviewed on: 24th February 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 7th March 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monmouthshire Building Society?

    View all products