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Monmouthshire Building Society: Savings reviews

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4.87

Based on 2,933 reviews, last reviewed 13th Mar 2026

85% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

8%

0%

0%

0%

Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2933)

Review of the Monmouthshire Building Society, Savings:

Cracking

5

A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

Freindly Staff

5

Good Exsperiance, Explained Everything In Detail...Nice Cup Of Tea. Reviewed on: 25th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 25th September 2023

Professional customer service

5

Very clear information and good customer service Reviewed on: 21st September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 21st September 2023

Monmouthshire Building Society Branch Review

5

Very polite and helpful staff. The focus and opportunity to speak to staff in person and in branch is great, also savings books to help you keep track. Reviewed on: 21st September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

5

Like that it's not a national Building Society, it feels more personal. When help is needed I am able to speak to a local human. Always receive helpful advice. Reviewed on: 21st September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

5

Always pleasant and helpful. Nothing is too much trouble for them. Lovely to come and have a chat. Reviewed on: 21st September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

5

Great customer service, quick and helpful. Reviewed on: 21st September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

5

I like the fact it's a local Building Society which is a mutual, and there is a local branch I can walk into. Reviewed on: 16th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

5

Like the charming, efficient staff. I had a warm welcome from Zoe on my first visit, she found the savings account I needed. First class service. On my second visit Charli was amazing, she helped me transfer my money into my account and was very knowledgeable and patient. Thank you. Reviewed on: 16th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Zoe and Charli. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

5

Very pleasant, knowledgeable staff. Like the ease of the branch. Reviewed on: 16th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

5

Fantastic staff with excellent service. Reviewed on: 13th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

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