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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
85% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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8%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2933)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

opening an account in branch

5
had a great experience staff very friendly and took their time to make sure I knew all I needed to know - even offered coffee and biscuits - lovely experience and will definitely recommend - even bought a lovely homemade card to support shelter cymru Reviewed on: 26th July 2023
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to our branch network. Response date: 26th July 2023
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Monmouthshire Building Society

Amazing

5
I recently opened a savings account with MBS and I had a great experience. The staff were friendly, knowledgeable Reviewed on: 13th July 2023
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 14th July 2023
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Monmouthshire Building Society

Safe and secure investments

5
Fabulous staff, different accounts to suit your needs and investments. Easy to withdraw money and put it in, plus wonderful helpful staff Reviewed on: 20th February 2022
Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

These guys are sharks

1
These guys are sharks, I applied for a morgage with this building society. They made me first pay them to conduct their valuation which found value, then after they took my money they declined my application based on the fact that I have not been with my current employer for at least two years. They knew from the onset that I only came into the country just over a year ago, so why not decline me there and then? Why steal my money? If I could give them a zero rating, I would. UNETHICAL Reviewed on: 28th October 2020

Savings Products

5
I have been taking out Regular Saver Products, these have been excellent, the interest rates have been very generous and then I have been taking a new product after 12 months. Its enabled me to have money saved. Reviewed on: 25th January 2020

Excellent

5
Good rate of interest compared to other banks/building societies Reviewed on: 24th January 2020

Great service and rates

5
The regular saver i opened was best rate around and staff excellent Reviewed on: 24th January 2020

Good Rates, Efficient Service

5
We dealt with our local Swansea branch. All very easy and straightforward. Staff very helpful and pleasant. Good ISA savings rates. Reviewed on: 24th January 2020

Simple..Honest..Local

5
My title says it all. Easy to understand products. Excellent local service supporting the community Reviewed on: 24th January 2020

Solid, dependable & innovative!

5
Monmouthshire building society provides some very competitive savings accounts,I'm very happy with my ISA and SaverPlus accounts both offer very competitive interest rates & I like having traditional passbooks & the ability to access & action things online if I choose to.In addition Monmouthshire is a forward looking building society,willing to take a calculated risk in planning to provide current accounts for its members & potential new customers.....well done Monmouthshire for waving the flag for mutuality AND innovation as opposed to burying your head in the sand & hoping for the best (unlike a lot of building societies!) Reviewed on: 13th January 2020

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