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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2931 reviews)

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4.87

Based on 2,931 reviews, last reviewed 3rd Mar 2026

77% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

The staff at the Newport branch are considerate, helpful amazing and always look after me especially, Kate, Jo, Beth and the reset of the staff. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to Kate, Jo, Beth and the team! Response date: 8th October 2025

In branch service review

Lovely customer service - visited following a bereavement and were dealt with by Jen. Very kind and understanding. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 8th October 2025

In branch service review

I like the fact that you have an easily access branch in Whitechurch as well as in the centre. I was sad that Birchgrove closed. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society So glad Whitechurch was able to help – we’ll make sure they see your message! Response date: 8th October 2025

In branch service review

The staff are always knowledgeable and chatty. I really enjoy coming in to the agency, it is much better than online banking! Rates are always competitive. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society We are really happy to hear you had a good experience with our colleagues. Thank you for leavings us a review. Response date: 8th October 2025

In branch service review

I met Vicky today. A lovely lady. Very knowledgeable and clear in her explanations. She answered all my questions. Very useful meeting face to face. Reviewed on: 25th September 2025

Reply from Monmouthshire Building Society So glad Vicky was able to help – we’ll make sure they see your message! Response date: 8th October 2025

In branch service review

Like the face to face aspect and the use of the passbooks. Reviewed on: 22nd September 2025

Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 17th October 2025

In branch service review

Enjoy face to face service friendly staff. Reviewed on: 22nd September 2025

Reply from Monmouthshire Building Society We are really happy to hear you had a good experience with our colleagues. Thank you for leavings us a review. Response date: 17th October 2025

In branch service review

Good service , still have passbooks. Reviewed on: 22nd September 2025

Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 17th October 2025

In branch service review

Amazing branch in Caldicot, Andrea was very helpful with what we was after. Reviewed on: 22nd September 2025

Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to Andrea and Caldicot branch! Response date: 17th October 2025

In branch service review

Local and convenient - nice to be able to speak face to face to a human being. Reviewed on: 22nd September 2025

Reply from Monmouthshire Building Society We really appreciate you taking the time to leave the society a review. Response date: 17th October 2025

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Monmouthshire Building Society: Savings reviews

77% decrease in 5 star reviews

33% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (2931)

Cracking

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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