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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
77% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019
dg's avatar
dg

In branch service review

5
Very good friendly advice and wouldn't change anything. Reviewed on: 22nd September 2025
Reply from Monmouthshire Building Society Thank you for leaving the society a positive review. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
A local branch with professional and friendly staff improve. The website could offer clearer information. Reviewed on: 22nd September 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We will pass your feedback on to a relevant team. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Very friendly, helpful made sure we were happy with everything we came in for. Even given a coffee. Excellent service, Vicky was amazing a pleasure to do business with. Well done!!. Reviewed on: 20th September 2025
Reply from Monmouthshire Building Society So glad Vicky was able to help – we’ll make sure they see your message! Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
The Branch is local, excellent service from David by explaining all products to us in detail. Pleasant to deal with!. Reviewed on: 20th September 2025
Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to David and the team! Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, easy to talk to and straight to the point with explaining clearly. Reviewed on: 20th September 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Local branch and friendly staff who are always happy to help. Reviewed on: 20th September 2025
Reply from Monmouthshire Building Society That’s fantastic – Thank you for sharing your feedback with us. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
It has a branch to which I can travel and have a face to face meeting in Brecon. Reviewed on: 19th September 2025

In branch service review

5
Efficient and friendly staff. Evan was so helpful. Reviewed on: 19th September 2025

In branch service review

5
Expresso coffee. Evan was great. Reviewed on: 19th September 2025

In branch service review

5
Arrived without making an appointment and Evan fitted us in for a review of my savings account. He explained everything thoroughly. Reviewed on: 19th September 2025

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