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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,676 reviews, last reviewed 26th Apr 2025
9% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Cardiff City Centre Excellent customer service from Karen in Cardiff Queen Street. Couldn't do enough to help. Thank you. Reviewed on: 26th April 2025
Amy C's avatar
Amy C

Latest lowest rating:

2

Savings Deposits As from 1st April -appropriately April Fools Day- payment into any savings account has to be made in cash, online or by setting up a standing order. I... Read more Reviewed on: 31st March 2025
A H's avatar
A H
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1676)

Review of the Monmouthshire Building Society, Savings:

Cardiff City Centre

5
Excellent customer service from Karen in Cardiff Queen Street. Couldn't do enough to help. Thank you. Reviewed on: 26th April 2025
Amy C's avatar
Amy C
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for our Cardiff branch. Your comments will be shared with Karen. Response date: 28th April 2025
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Monmouthshire Building Society

In branch service review

4
Friendly people and helpful staff. Reviewed on: 28th March 2025

In branch service review

5
Made to feel very comfortable when discussing accounts. Cannot see any need for a lot of improvement. Reviewed on: 28th March 2025

In branch service review

5
Local convenience and friendly, helpful staff. Reviewed on: 28th March 2025

In branch service review

5
Convenient, local branch in Newport. Extremely helpful staff. No query too big or too small from small savings accounts to investments. Offer solutions to obstacles. Reviewed on: 28th March 2025

In branch service review

5
The staff are always polite and very helpful. Reviewed on: 28th March 2025

In branch service review

4
Lovely staff and handy having a branch in Hereford. Staff are always helpful and knowledgeable. Just wish the rates were slightly higher. Reviewed on: 28th March 2025

In branch service review

5
Personal counter service and a traditional approach. Reviewed on: 28th March 2025

Fabulous staff at Caerleon Rd branch.

5
Staff were fabulous at the Caerleon Rd branch. They went above and beyond to help me. Bonus I also got a cuppa Reviewed on: 27th March 2025
Rhi's avatar
Rhi
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. It is great to hear positive comments about our colleagues. Your comments will be shared with the Caerleon Road branch. Response date: 27th March 2025
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Monmouthshire Building Society

In branch service review

5
Local, convenient and friendly staff. Reviewed on: 27th March 2025

In branch service review

5
The staff are very good at their job, always happy. I am pleased that the MBS branches are open when other banks are not. Reviewed on: 27th March 2025

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