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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.86
Based on 2,922 reviews, last reviewed 27th Jan 2026
66% decrease in 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

Staff are always courteous and professional. Staff are always courteous and professional. Reviewed on: 19th January 2026
KD's avatar
KD

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
Visit provider site Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2922)

Review of the Monmouthshire Building Society, Savings:

Fantastic staff, Angela was extremely helpful and fr...

5
Fantastic staff, Angela was extremely helpful and friendly, she helped me with my ISA transfers for the year, and was very patient. Very recommended Reviewed on: 4th April 2025
Kyle f's avatar
Kyle f
Reply from Monmouthshire Building Society Thank you for leaving a review in regards to assistance with your ISA transfers, it is great to hear such positive feedback. Your comments will be shared with Angela. Response date: 4th April 2025
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Monmouthshire Building Society

In branch service review

5
Everything was explained in depth and with clarity by Morgan. Reviewed on: 8th December 2025

In branch service review

5
Easy to speak to people with a frinedly attitude and very informative. Local branchs. Reviewed on: 8th December 2025

In branch service review

5
The ability to go in and see someone, to discuss intrest rates and withdraw periods. Not many places you can do this. Reviewed on: 8th December 2025

In branch service review

5
Friendly advice and customer support Cath. Reviewed on: 6th December 2025

In branch service review

5
Happy with the personal Service. Reviewed on: 5th December 2025

In branch service review

5
By increasing your intrest rates. Evan was outstanding and should be given a salary increase. Reviewed on: 5th December 2025

In branch service review

5
Very helpful and took time to explain Evan was brilliant to deal with. Reviewed on: 5th December 2025

In branch service review

5
Excellent personal service and being able to visit a branch. Reviewed on: 5th December 2025

In branch service review

4
Sarah was extremely helpful and professional. So nice to meet a friendly person as opposed to an impersonal banking app. Thank you. Reviewed on: 5th December 2025

In branch service review

5
Very good service explained in detail, make sure that I understood changes made. Reviewed on: 5th December 2025

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