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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,928 reviews, last reviewed 13th Feb 2026
70% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Staff very friendly and knowledgeable Staff very friendly and knowledgeable Reviewed on: 13th February 2026
Alun H's avatar
Alun H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
Visit provider site Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2928)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019
dg's avatar
dg

In branch service review

5
Happy with the personal Service. Reviewed on: 5th December 2025

In branch service review

5
By increasing your intrest rates. Evan was outstanding and should be given a salary increase. Reviewed on: 5th December 2025

In branch service review

5
Very helpful and took time to explain Evan was brilliant to deal with. Reviewed on: 5th December 2025

In branch service review

5
Excellent personal service and being able to visit a branch. Reviewed on: 5th December 2025

In branch service review

4
Sarah was extremely helpful and professional. So nice to meet a friendly person as opposed to an impersonal banking app. Thank you. Reviewed on: 5th December 2025

In branch service review

5
Very good service explained in detail, make sure that I understood changes made. Reviewed on: 5th December 2025

In branch service review

5
Excellent products. I can come in and speak to someone in person. Lovely staff. Makes everything much easier. Reviewed on: 5th December 2025

Junior Isa in the Queen Street branch

5
I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits to Ireland (I'm Irish) and her plans to return. It was a pleasant experience overall. Reviewed on: 5th December 2025
Colin S's avatar
Colin S
Reply from Monmouthshire Building Society Thank you for leaving a review for our Cardiff branch. We're pleased to hear that you had a pleasant experience with us. We'll share your feedback with Cathy. Response date: 5th December 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Excellent, reliable service. Always pleasant and helpful. Thanks to Cathy and Vicky as always. Reviewed on: 4th December 2025

In branch service review

5
No improvements needed your fantastic. Reviewed on: 4th December 2025

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