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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2931 reviews)

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4.87

Based on 2,931 reviews, last reviewed 3rd Mar 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

Local office staff friendly, Kate keeps me up to date with current products, helpful and makes sure my savers achieve the best outcome. Reviewed on: 23rd May 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 19th June 2025

In branch service review

The girl who served us was very very helpful and explained everything well. Reviewed on: 22nd May 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 19th June 2025

In branch service review

Premises very clean, tidy and welcoming, Efficient and friendly staff. From what I witnessed no improvements are necessary. I would like to mention Karen who dealt with me. She was extremely personable, approachable and very helpful in meeting my needs. Thanks. Reviewed on: 21st May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review for our mortgage team. We're pleased to hear that you had a good experience with us. We'll share your feedback with Karen. Response date: 25th June 2025

In branch service review

Caldicot branch, extremely helpful every time we go into the branch. Reviewed on: 20th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025

In branch service review

My account is in Caldicot and Andrea is totally amazing. Reviewed on: 20th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. We'll share your feedback with your Andrea. Response date: 25th June 2025

In branch service review

The Caldicot branch is local to me and they have been very helpful since my husband died, especially Lesley. Reviewed on: 20th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. We'll share your feedback with Lesly. Response date: 25th June 2025

In branch service review

An important feature of Mon B.S is that it is local. Reviewed on: 20th May 2025

Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We are so pleased that you had a good experience. Response date: 25th June 2025

In branch service review

Excellent professional and friendly customer service provided by Vicky. Highly recommend this building society to friends and family. Reviewed on: 19th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review. We're pleased to hear that you had a good experience with us. We'll share your feedback with Anita. Response date: 25th June 2025

In branch service review

We could not cope without all the help provided by Sarah. She offers us support, knowledge and professionalism. She is a friendly face and is always a pleasure to deal with. Hooray far such a good member of staff. Reviewed on: 19th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. We'll share your feedback with Sarah. Response date: 25th June 2025

In branch service review

Good products plus friendly, very efficient staff. We moved from Noth Shropshire and are very happy with our choice. Reviewed on: 19th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025

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Monmouthshire Building Society: Savings reviews

81% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (2931)

Cracking

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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