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Monzo: Current account reviews

View other Monzo products
4.85
Based on 19,429 reviews, last reviewed 14th Jul 2026
95% decrease in 5 star reviews
in the past 90 days
95% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
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0%
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0%
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1%

Latest highest rating:

5

so many good features, easy to use, iser friendly app so many good features, easy to use, iser friendly app Reviewed on: 14th July 2026
Hayley f's avatar
Hayley f

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B
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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19429)

payments will NOT NOTNOT BE automatically directed to your Monzo account like they say. Just bounced back with no notification..

1
I switched to monzo with the assurance all payment would go into the new account. for a minimum of 13months later. I have been passed around and not 1 person has solved where my birthday money is which was made on 20.09.2022. I've been on to my old rbs and they say it should be automatic into this monzo account... so where is my payment on £20? fuming with rubbish customer service and not done mived my payment feom rbs like the rules of the switch service states clearly on giv websites. I'm appaled that I haven't got my 20pound. and actually lost trust as how many other payments have not been forwarded like it should.. just bouncing back to sender.. ruined my week and today I'm fuming after being on customer services and no resolve or clue on how much money monzo isn't correctly switching over as advertised... really needed that money it's mine and my old nan won't understand how to send again or back. made me appear like I'm ripping my nan off and caused so many complications in my family life. my nan has lost trust in me as she also knows all payments will be forwarded to new account for at least 13 months after. lost alot of respect for me. and I'm discussed I have to feel like a criminal for either monzo RBS switch service not doing what it clearly says it will do. thanks alot. I suffer with depressing and this has caused people who care about me to be distant and wary.. let this be my official complaint!!! I'd like an apology and explanation to my family why it looks like om extorting my own birthday money. cause alot of stress and anger. now depression to be said its automatic on the customersupport then just ended my chat has only made it worse when should have explained to me /us whats happened banks end... hope you take this seriously. I'm not a bad person and don't deserve to be treated this way.. humiliation. to think I had advertised switch save service to friends and family. just now made a fool of :'((( for the sake of pocket change. thanks alot. Reviewed on: 13th October 2022
Manda Meadowa's avatar
Manda Meadowa

Great app

5
Great app and fast customer service Reviewed on: 20th September 2022
Zena X's avatar
Zena X

Monzo is the best banking app

5
Monzo is simply brilliant and you can use it abroad easily. I managed to sort out an account super quickly before holiday and would definitely recommend it for travelling. Also provides the conversions with a notification and easy to see what you’re spending money and keep track. Reviewed on: 16th August 2022
Yasmin Woodfinden's avatar
Yasmin Woodfinden

Best online banking experience

5
Monzo is really easy to use with the peace of mind to k iw my money is in safe hands Reviewed on: 15th August 2022
Anonymous's avatar
Anonymous

Everything a bank should be

5
Incredibly easy to use, intuitive, innovative in new products and services. Reviewed on: 13th August 2022
Giorgia Paganuzzi's avatar
Giorgia Paganuzzi

Easy banking

5
Monzo is an easy banking solution everyone should have. Being able to fully manage everything from the comfort of your chair using just your phone makes banking not only easy but also enjoyable. The new features of Monzo are also a bonus such as Flex and Trends Reviewed on: 12th August 2022
Adam's avatar
Adam

Easy

5
Very easy to use like the pots gif splitting money Reviewed on: 12th August 2022
Nsmall's avatar
Nsmall

Good but not impressed

3
Great company overall, easy to budget tools and freindly service, when they can help you! Reviewed on: 3rd August 2022
Dan Steele's avatar
Dan Steele

Why isn't all banking like this?

5
Easy to sign u for. Easy to set up. Easy to use. And they believe you! I'm new in the UK, but have extensive experience with banks and financial institutions. Monzo is one of the easiest I have ever used in my 60-odd years on this earth. It is my preferred bank, and it just works. It is cost-effective. And the couple of times I needed assistance it come promptly. What more do you want? Reviewed on: 1st August 2022
Amir Morris's avatar
Amir Morris

Easy to deal with online bank.

4
Easy to deal with online bank. Useful budgeting functions on the app that help me manage my money. Reviewed on: 31st July 2022
Ben Honey's avatar
Ben Honey

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