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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19398 reviews)

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4.93

Based on 19,398 reviews, last reviewed 21st Apr 2026

105800% increase in 5 star reviews

in the past 90 days

1800% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant bank account Brilliant bank account, the features like 'Pots' help me manage my finances effectively Reviewed on: 21st April 2026

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19398)

Brilliant Banking !

Absolutely love Monzo !!! I was recommended by a friend couple months back and it is most definitely the best thing i’ve done in a good couple years !!! Reviewed on: 15th February 2022

Rubbish app and poor customer support.

The Monzo app is forever crashing on my phone and sometimes won’t load at all and has to be reinstalled just to check my account. Customer support is slyly hidden from customers and is made to be as inaccessible possible. Unless you know the correct term to search in the help section it’s impossible to get it in touch. Instead they try to push you towards a community where you’re greeted with aggressive and hostile people representing the bank. The phone line will disconnect you at any opportunity. When you do manage to get in touch via the live chat feature, they are very slow to reply and when they do they don’t read your prior message and are patronising and condescending. I don’t know how they keep winning awards for this. It’s the worst customer service I’ve ever experienced. The push notifications are nice and when it works the app is one of the better ones. Reviewed on: 15th February 2022

Faultless

Never had a problem, app is easy to navigate Reviewed on: 15th February 2022

Best bank for the masses

Monzo has gone from a great pre pay card to an amazing place to bank day by day Reviewed on: 15th February 2022

Best bank

Monzo has helped me save money and manage it so much better than ever before Reviewed on: 15th February 2022

Best current account everrr!

Great current account, great features and great staff! Honestly can’t praise monzo enough! Reviewed on: 15th February 2022

Reliable & Easy to Use

I've been with Monzo for years, and am still amazed how easy and transparent they make banking! Things that were confusing before, or hidden behind jargon are now easier to understand. Reviewed on: 15th February 2022

Great app, fantastic bank

Monzo has really helped me get to grip with my finances. Reviewed on: 15th February 2022

The best bank ever!

I have never been so invested in my bank before. Monzo is innovative, creative and meets all of my banking needs as well! I would highly recommend to anyone. Reviewed on: 15th February 2022

Excellent app and services

Modern app which helps with budgeting. Always good customer service Reviewed on: 15th February 2022

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