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Monzo: Current account reviews

4.92
Based on 17,981 reviews, last reviewed 16th Feb 2026
37250% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Monzo Magic Easy to use, great product features, excellent customer service Reviewed on: 16th February 2026
Salsa's avatar
Salsa

Latest lowest rating:

1

They put my account on hold for no reason at all and... They put my account on hold for no reason at all and took them 2 weeks to answer my emails and they took my money too, will never bank with and most c... Read more Reviewed on: 12th February 2026
Nawshad M's avatar
Nawshad M

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current account reviews (17981)

Review of the Monzo, Current account:

A real refreshing approach and offering to banking. Their customer service is among the best in the world.

5
Simply put, awesome! This is what customer service should feel like. Responsive, open, honest and pioneering. I can't wait for them to move over to the current account and bring out amazing new features. Reviewed on: 9th February 2018

Very impressive all round.

5
Very impressive all round. Have nothing but good things to say about Monzo and recommend to everyone. Reviewed on: 12th February 2026

It's a great product offering top customer experience!

5
It's a great product offering top customer experience! Reviewed on: 12th February 2026

Monzo are pushing the boundaries of just being a bank!

5
I have had monzo since the beta days, and they are always striving to push the boundaries of what a bank means. They are at the forefront of banking innovation! Reviewed on: 12th February 2026

Monzo is the best bank I have ever had!

5
Monzo is the best bank I have ever had! Reviewed on: 12th February 2026

Their customer service is amazing

5
Their customer service is amazing Reviewed on: 12th February 2026

Perks & Payments

5
I use Monzo Max which gives me perks such as cinema tickets and greggs weekly treats, on top of travel insurance and breakdown cover. Monzo is also great for socialising, with split bill options and easy payment transfers. Reviewed on: 12th February 2026

Brilliant company can't recommend enough!

5
Absolutely fantastic company so supportive and love the ease of the products helping me manage my finances and saving. Reviewed on: 12th February 2026

Quick response to any issues easy to navigate & offe...

5
Quick response to any issues easy to navigate & offers good savings rates Reviewed on: 12th February 2026

Parking fine

5
Great customer service helped me with a parking fine Reviewed on: 12th February 2026

App easy to use and keep track of all accounts inclu...

5
App easy to use and keep track of all accounts including savings good perks saving rates. Easy to move your money around and pay people and bills Reviewed on: 12th February 2026

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