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Monzo: Current account reviews

View other Monzo products
4.85
Based on 19,422 reviews, last reviewed 21st Jun 2026
68% decrease in 5 star reviews
in the past 90 days
10% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026
Mncedisi M's avatar
Mncedisi M

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B
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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19422)

Best bank

5
Everything is so easy and simple to do. App is brilliant I’ve been with them 2 years now and wouldn’t go back to the high street Reviewed on: 13th April 2021
William Brown's avatar
William Brown

I love it

5
Good service and fast for help because they are have chat live in app. Reviewed on: 13th April 2021
Kate Kanyanat's avatar
Kate Kanyanat

Perfect and convenient.

5
Monzo's friendly, helpful 24/7 customer service chat is a game changer. Really would recommend this bank to friends and family. Thanks Monzo! Reviewed on: 13th April 2021
Toby T's avatar
Toby T

You won't be disappointed

5
I was introduced to Monzo by my boss 3-4 years ago when I meant to go for holiday and money on my main account at that time with different bank got frozen between transactions. I used it first as a prepaid card and it quickly helped me to save money and monitor my spending. Because you can see your money being added or removed from your balance straight away you see when you are charge and for what. No more unknown subscriptions. You know exactly where your money goes. It became my main and actually only account, ive been also allowed overdraft. And when my situation got though they helped me ro pay off the overdraft by paying little amount to reduce it, without any problems. I was very happy when they supported me with scam and they even managed to get the refund for me. I just love that bank, its customer service team I felt never disappointed. Reviewed on: 13th April 2021
Aneta 's avatar
Aneta

Loved Monzo since it was Mondo!

5
Have always wanted a bank that makes my life easier and Monzo does exactly that. Without all the faf of the big banks. Great product, great service and great bank. Reviewed on: 13th April 2021
Ariel Pillemer's avatar
Ariel Pillemer

Easy, fun and simple banking experience

5
Monzo changed my saving habits for the better. I’m so grateful for monzo, they changed my life Reviewed on: 13th April 2021
Madelyne cool 's avatar
Madelyne cool

Switched and never looked back

5
Like many Monzo customers, I didn’t initially use Monzo as my main bank, but I’m glad I switched over. I’ve never had any problems, and when I’ve needed help Monzo support have been responsive and incredibly pleasant to talk to. Support combined with the fantastic app have led me to recommend and refer a few family members. Reviewed on: 13th April 2021
Hayley's avatar
Hayley

Easy, simple

5
Monzo makes it easy to manage money, that’s all you want Reviewed on: 13th April 2021
Sam's avatar
Sam

Customer service is prompt

5
Their app is really easy to use and navigate through, and live chat are always prompt and helpful when I've needed to contact such as when I mistakenly disputed a transaction Reviewed on: 13th April 2021
Shah Iftekhar's avatar
Shah Iftekhar

Excellent

5
I love monzo bank, best bank I've been with Reviewed on: 13th April 2021
Jenna Taylor's avatar
Jenna Taylor

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