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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Simplest bank

Its great because you dont get sent endless paper work. Just sign up and get your card a few days later. Would be even better if there was online banking as well as mobile. Reviewed on: 13th April 2021

Everything about this Bank is user-friendly

I have complete confidence that any help I require is dealt with instantly Reviewed on: 13th April 2021

Great app - an incredibly flexible neobank and makes my life a lot easier!

Love the Monzo app and have had great interactions with their customer service throughout my time here. Set up was quick and no hassle - which was so important for me as someone who had just moved to the UK and needed a bank account ASAP. Love Monzo! Reviewed on: 13th April 2021

Good quality banking solution, with great customer service.

Friendly people, customer orientated. Offer solutions that other banks don't and are normally rapid if you need help. Reviewed on: 13th April 2021

Love it

Best bank I've ever used very practical easy to use, very good customer service Reviewed on: 13th April 2021

Absolutely incredible! Love every single thing about them

Quick responses, solves any query quickly Reviewed on: 13th April 2021

Quite simply, the best British bank

Excellent mobile app, fantastic customer service and everything works exactly as it should. Definitely the best bank. Reviewed on: 13th April 2021

the best

Monzo is the fastest and friendliest with its customers Reviewed on: 13th April 2021

Love Monzo since 2017!

Have been a convert and unofficial brand ambassador since 2017 and never looked back! Love everything the team at Monzo do. They made me look at finance and banking positively where previously I only experienced boredom and disdain at the thought of a bank. Reviewed on: 13th April 2021

THE BEST

Such a great app helping you save, manage and most definitely stabilise yourself financially. Reviewed on: 13th April 2021

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