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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Head and shoulders above the established business banks!

Absolutely terrific. Easy to apply and even easier to use. Great functionality and terrific customer service. Reviewed on: 13th April 2021

User friendly

So far the most user friendly bank with the most easy interface of the app, which helps a lot in day to day banking. Reviewed on: 13th April 2021

First app to give us a grip on our finances!

Excellent... organised... intuative... excellent customer service right on hand. Perfect little bank with full insurance cover! Reviewed on: 13th April 2021

Excellent Overall Experience

Used for many years now, everything you could want. Reviewed on: 13th April 2021

The Best bank ever

Monzo has been so so helpful for me because I know when money is coming out and the staff are so kind Reviewed on: 13th April 2021

Best bank I have ever used.

Since switching to Monzo I have experienced fantastic customer service, saved money on my heating bills and had a refund chased up by the team. Receiving payment early each month and helping me keep on top of my spending has made the experience all the more better. I would recommend Monzo to everyone. Reviewed on: 13th April 2021

The dreamiest non bankiest dream

Traditional banks are so stuffy. Thanks for you Monzo for making banking seamless! Moving to London it was effectively impossible to get a bank card due to the cyclical loop that doesn't let you break in: ie you need a confirmed place of residence, for which you need proof of payment, for which you need a bank account, for which you need proof of residence. Monzo made getting a bank card easy, the spending reports and user friendly and I appreciate the modern design geared for me! As as an avid traveller, it's the only card I really need. And when anything goes wrong, the customer service is BEYOND AMAZING. Reviewed on: 13th April 2021

Amazing product, amazing services

I haven’t been with Monzo for 3-4 years now. Really impressed with their app. All the offerings are great. Whenever I had any issue it was resolved nicely on time and whole heartedly.. Reviewed on: 13th April 2021

Amazing customer service

Had a fraudulent transaction, used the app to put card on hold, then speak to a rep. Money refunded immediately Reviewed on: 13th April 2021

Excellent service.

I have been completely impressed since I started with Monzo 2 years ago. Reviewed on: 13th April 2021

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