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Monzo: Current Account reviews

4.92
Based on 17,202 reviews, last reviewed 25th May 2025
234% increase in 5 star reviews
in the past 90 days
117% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Monzo remain the leading bank in the UK. Monzo remain the leading bank in the UK. Legacy banks are following in their steps and trying to become fintechs... but Monzo are always 2 steps ahead... Read more Reviewed on: 25th May 2025
Paul nolan's avatar
Paul nolan

Latest lowest rating:

1

Unable to even open an account because I don't have... Unable to even open an account because I don't have any photo identification (I can't afford to get a passport or even get my provisional and start le... Read more Reviewed on: 23rd April 2025
Gemma M's avatar
Gemma M

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (17202)

Excellent current account service

5
Can't fault them. All round great service. Reviewed on: 13th April 2021

Brilliant

5
Can't fault them they have the best customer service Reviewed on: 13th April 2021

Helpful and efficient

5
This online bank has a brilliant app which shows payments immediately. Their help section is efficient and caring. The chat feature is a bit slow but they always get there and deal with the issue Reviewed on: 13th April 2021

Responsive, innovative and accessible

5
From account opening to being able to clearly understand wider service offerings - and thereby able to make informed and robust decisions about what options to take - I have found Monzo to be exceptionally innovative. Their level of customer engagement is high with queries being responded to promptly and, often, handled to conclusion on the first occasion. The applications on mobile and their web app (for business, which we also have with Monzo) are clear, easy to navigate and reliable as platforms. Reviewed on: 13th April 2021

Best Bank

5
Fantastic facilities, super easy to use, upto date services Reviewed on: 13th April 2021

Awesome Bank!

5
Monzo has been the best bank I've ever dealt with I get my money early my bills are sorted easy to use and I feel like a valued customer Reviewed on: 13th April 2021

Modern banking

5
Great, easy to use, client friendly bank and what a colour that is on the debit card! Reviewed on: 13th April 2021

Best bank I have ever used

5
Monzo is such a great bank because everything you need is in one little app. You can get paid early, Setup little shared tabs with your friends & get easy help within the app through their instant message chat Reviewed on: 13th April 2021

Perfect

5
Everything you’d want from a bank! Reviewed on: 13th April 2021

21st Century Banking

5
I've been with Monzo for years now, I now have a joint account and all our pay goes into there. It's so easy to setup pots and pay bills and send money, everyone should be using Monzo! Reviewed on: 13th April 2021

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