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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

All in one package

User friendly, top customer service, open and transparent. Reviewed on: 13th April 2021

The most user friendly bank - both personal & business

I've been a Monzo user since 2017 and this year I've opened a business account. The top benefits for me: - incredibly sleek and easy to use app - super fast and smooth set-up and support experience - amazing exchange rate (used it in over 15 countries) The real time notifications and ease of transferring & receiving money were so good that the high street banks copied them (not quickly enough though). Moreover, whenever I had issues with Barclays I had to either go to the branch or wait quite a while on the calling queue. The Monzo customer support always replied in less than 30 min (when you call them they pick up instantly). Since setting up Monzo, I lived in 5 countries and travelled to another 10. Never had to open a local account or worry about the exchange rate. Monzo for business is still in its infancy and there's plenty to add on the roadmap. As a small company, it is perfect for managing my cash. Also, the flashy pink card is a great conversation starter, especially when you meet another Monzo user at the bar. Reviewed on: 13th April 2021

User friendly bank

Monzo is a really easy to use, I set up an account in a few minutes and my card arrived a few days later. Like the functions in the app and have recommended them to friends Reviewed on: 13th April 2021

Best Bank

Everything all in one place that I can control within the Monzo App Reviewed on: 13th April 2021

Best customer service by far

Very quick at resolving any issues especially when on holiday. Couldn’t fault the service Reviewed on: 13th April 2021

Over the moon

Im very happy never had such a great bank , service is exceptional Reviewed on: 13th April 2021

The best British Bank

I have been a Monzo customer since the beginning and I think it's the best UK bank. The bank account was opened very quickly, the debit card was also delivered quickly. I love the notifications every time I make a purchase, they are instant. The app is easy to use, it's free. i recommended to all my friends. Reviewed on: 13th April 2021

Life changer

Monzo changed my life and I am a very happy customer! Reviewed on: 13th April 2021

They certainly do the brightest debit cards ...

I would certainly put them forward for an award as at least they are being proactive in attracting customers like me to this new style of onlone banking, Congratulations Monzo! Reviewed on: 13th April 2021

Good bank

Brilliant bank no probs since I went with them Reviewed on: 13th April 2021

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