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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (17221 reviews)

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4.92

Based on 17,221 reviews, last reviewed 8th Jul 2025

98% decrease in 5 star reviews

in the past 90 days

94% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Simply the best banking app and best bank. Simply the best banking app and best bank....period!. Wotks as it should...you can use your banking on a weekend too. Monzo is simply the best Reviewed on: 8th July 2025

Latest lowest rating:

1

Terrible, unreliable and disorganised customers serv... Terrible, unreliable and disorganised customers service. I do not trust them! Reviewed on: 28th May 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (17221)

Brilliant

Can't fault them they have the best customer service Reviewed on: 13th April 2021

Helpful and efficient

This online bank has a brilliant app which shows payments immediately. Their help section is efficient and caring. The chat feature is a bit slow but they always get there and deal with the issue Reviewed on: 13th April 2021

Responsive, innovative and accessible

From account opening to being able to clearly understand wider service offerings - and thereby able to make informed and robust decisions about what options to take - I have found Monzo to be exceptionally innovative. Their level of customer engagement is high with queries being responded to promptly and, often, handled to conclusion on the first occasion. The applications on mobile and their web app (for business, which we also have with Monzo) are clear, easy to navigate and reliable as platforms. Reviewed on: 13th April 2021

Best Bank

Fantastic facilities, super easy to use, upto date services Reviewed on: 13th April 2021

Awesome Bank!

Monzo has been the best bank I've ever dealt with I get my money early my bills are sorted easy to use and I feel like a valued customer Reviewed on: 13th April 2021

Modern banking

Great, easy to use, client friendly bank and what a colour that is on the debit card! Reviewed on: 13th April 2021

Best bank I have ever used

Monzo is such a great bank because everything you need is in one little app. You can get paid early, Setup little shared tabs with your friends & get easy help within the app through their instant message chat Reviewed on: 13th April 2021

Perfect

Everything you’d want from a bank! Reviewed on: 13th April 2021

21st Century Banking

I've been with Monzo for years now, I now have a joint account and all our pay goes into there. It's so easy to setup pots and pay bills and send money, everyone should be using Monzo! Reviewed on: 13th April 2021

How a bank should be

Excellent customer service, rich feature set and a glimpse into the future :) Reviewed on: 13th April 2021

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