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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Banking for global citizens

Monzo delivers by far the best banking experience that I have had so far. The app is well thought out and uses effective design to make *my* life efficient (as opposed to resemble some process that my bank has been using for ages, where the app came as an afterthought). Monzo shines through flexibility in how to open accounts, get replacement cards, and through many tiny features (like credit check notifications in the app). Reviewed on: 13th April 2021

Game changer

I love Monzo. Very soon after opening my account I stopped using my NatWest account and made Monzo my main account. Reviewed on: 13th April 2021

Simple and efficient!

Getting things done Monzo is quite simple and straightforward. When you have to pay in multiple currencies, Monzo gives you the best conversion rates. Reviewed on: 13th April 2021

Superb always available customer service

You only ever find out how good a service is when things go wrong and I could have ended up seriously out of pocket but Monzo were brilliant and all I lost was a pound! Reviewed on: 13th April 2021

I love my monzo card

This is the best card I've ever had. Your spending withdrawal etc is in real time. As soon as you use the card you are notified. Reviewed on: 13th April 2021

Best bank I've been with.

Very helpful customer service, easy to use app and transfers are way faster compared to other banks. Reviewed on: 13th April 2021

Phenomenonal Bank

Banking done right, issues dealt with faster than most UK major banks and superb service all round Reviewed on: 13th April 2021

Outstanding Service

My experience with Monzo is what I think all banks should strive for. It's pain free, they have nifty features and a clean interface that's easy to navigate. Kudos for not getting bogged down with physical branches, it really shows that by focusing on the app they've been able to deliver a quality service and address all issues in a timely manner unlike high street banks. Reviewed on: 13th April 2021

Love this bank!

Just good uncomplicated banking! Reviewed on: 13th April 2021

Clear and simple

So easy to use the app for managing money, paying in shops and sending money to friends. Reviewed on: 13th April 2021

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