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Monzo: Current Account reviews

4.92
Based on 17,216 reviews, last reviewed 16th Jun 2025
36% increase in 5 star reviews
in the past 90 days
86% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Monzo for fraud protection I was recently the victim of fraud. Four of my banking apps were accessed by the thief. Monzo was the only one to prevent any fraudulent transactions.... Read more Reviewed on: 16th June 2025
Stephen M's avatar
Stephen M

Latest lowest rating:

1

Terrible, unreliable and disorganised customers serv... Terrible, unreliable and disorganised customers service. I do not trust them! Reviewed on: 28th May 2025
Sol 's avatar
Sol

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Monzo Current Account reviews (17216)

Best in the Business

5
Easy to deal with. Simple to use. High street banks can't get near to their customer service. Reviewed on: 13th April 2021

Best online bank

5
Monzo is extremely easy to use, I've recommended it to so many of my friends Reviewed on: 13th April 2021

Monzo

5
Monzo it's the best bank Im using this bank almost one year and I'm very happy Reviewed on: 13th April 2021

Best customer service team

5
Monzo are a great bank to have an account with. Their customer service is second to none. The response times are incredible. Reviewed on: 13th April 2021

Great bank and service

5
No faults and always there to help Reviewed on: 13th April 2021

Monzo

5
I am very happy with the quality of the monzo Reviewed on: 13th April 2021

Love Monzo

5
Always had a great experience with Monzo! Reviewed on: 13th April 2021

Breath of fresh air

5
It shows that Monzo built what it means to be a bank from a clean start, and using modern concepts and technology, and to someone like me, that makes all the difference Some examples of this are the instant push notifications on the phone, being full and native mobile banking, being able to get (absolutely excelent and far more pleasant experience then phone support with other banks) through chat on the phone. In every aspect monzo feels like it is part of the 'now' and not an evolution based on centuries of history and constraints Reviewed on: 13th April 2021

Easy to use & issue free

5
I've previously had issues with my bank, I've never had an issue with Monzo Reviewed on: 13th April 2021

Best bank in the uk

5
Great banking, easy to use and safe. Reviewed on: 13th April 2021

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