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Monzo: Current account reviews

4.92
Based on 19,142 reviews, last reviewed 2nd Apr 2026
93500% increase in 5 star reviews
in the past 90 days
1800% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
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0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Customer service any issues have been dealt with quickly and can be easily accessed at a later date for reference. Reviewed on: 2nd April 2026
Ca M's avatar
Ca M

Latest lowest rating:

1

Not helpful for early pay doesmt give you much option Not helpful for early pay doesmt give you much option Reviewed on: 2nd April 2026
Cristianl's avatar
Cristianl

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19142)

Truly the best bank in Britain!

5
Customer service is always high standard, and very responsive. This app has allowed us to streamline our finances and I have great visibility of everything that comes out and in. The ease of use has really benefited our lives! Reviewed on: 13th April 2021

So easy to use!

5
The app helps my current account feel very transparent and is so easy to use. I appreciate how everything is instant - which can’t be said for banks i’ve used in the past. Reviewed on: 13th April 2021

Best bank ever

5
So easy to set up and so many useful features. My phone buzzes instantly every time I use my card so I can be confident that no fraudulent activity can happen without me noticing Reviewed on: 13th April 2021

Easy bank

5
You can notice from the very beginning how easy it is. Creat the account, quickly you get your card. Was the same when I need a replacement. One of the most important thing is the support. You could reach them trought the chat, not much waiting there and most of the time you will feel like they stand on your side of any clame. Only one time I have a long and unsolved issue. Wasn't posible but for miscommunication got extended for a wild. Reviewed on: 13th April 2021

Easy to use, helpful for budgeting and a market-leader

5
Lots of updates from the team has made Monzo the market leader, having sampled multiple providers. I love the use of pots, salary sorter, strong customer service team, amongst other things Reviewed on: 13th April 2021

The best bank

5
It’s easy to open and straight forward Reviewed on: 13th April 2021

It just works

5
Monzo is setting the bar of what mobile banking should be. Reviewed on: 13th April 2021

Monzo great customer service and easy to use app

5
I have used Monzo since they started pretty much and have always had amazing customer experience and support. The App is user friendly and they seem to be transparent and informative of any changes/updates overall happy customer. Reviewed on: 13th April 2021

Just superb

5
The App is so user friendly but the real stars are the staff. I had an issue with something I ordered on line and the staff at Monzo were so incredibly helpful even though it wasn't their responsibility to do so. Compare this to my high street bank (Clydesdale) and the difference is night & day. Superb all round. Reviewed on: 13th April 2021

the best bank

5
Monzo is the best, they always solve my problems and they have been great to me Reviewed on: 13th April 2021

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