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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (17224 reviews)

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4.92

Based on 17,224 reviews, last reviewed 1st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

63% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with Monzo has been brilliant honestly... My experience with Monzo has been brilliant honestly and I like the fact that it notifies me every time I use my Monzo card and also when I get sent m... Read more Reviewed on: 1st October 2025

Latest lowest rating:

1

Account Clouser Monzo decided to close my account In September 2025, and they informed me about this in July 2025. They refused to give me any reason as to why they w... Read more Reviewed on: 26th September 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (17224)

The best bank i've ever used!

Transparent, easy to understand, great user experience and great customer service. thank you Monzo! Reviewed on: 12th April 2021

Great, reliable, bank

Stellar customer support and a wonderful app. Everything so much more of an easy and reassuring than other banks. Reviewed on: 12th April 2021

What an app!

Actually made having a bank account more exciting and the support team are fantastic Reviewed on: 12th April 2021

Best bank ever!

Monzo's literally changed the way I see money. For the first time in my life I actually understand my money and have the tools to budget properly. Thanks Monzo! Reviewed on: 12th April 2021

Changed The Way I Spend!

I have been with lloyds bank since 2015 until i heard how good Monzo Bank is. When i decided to move over i kept my lloyds account open as i was unsure if it would be for me. I have since closed my lloyds banking account and moved completely over. I have saved thousands since using Monzo and it is so much easier for me to bank without worrys. I get consistent Notifications on my spending and even when im at an ATM i get a notification that my card has been used so i know exactly what to expect. Reviewed on: 11th April 2021

Forward thinking and very helpful add-ons

They have a fresh and modern app that is easy to use and has very helpful tools to make sorting your financial things easier Reviewed on: 10th April 2021

Quality bank service

Very convenient and efficient bank service fully supported by technology. I’ve started to use it this year and haven’t had any issues so far. Reviewed on: 9th April 2021

Rude and unhelpful staff.

Forget customer service, worst for customer service. However the app is good but it is severely let down by the whole operation of Monzo as a company and bank. Disappointing :( Reviewed on: 9th April 2021

Awesome!!

Love the Monzo experience in every respect! Great service, great app, great products! Reviewed on: 8th April 2021

Finally a bank that speaks the way customers understand!

Just super clear messaging and transparent comms around pricing and product features Reviewed on: 8th April 2021

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