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Monzo: Current Account reviews

4.92
Based on 15,372 reviews, last reviewed 21st Feb 2025
4582% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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96%
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3%
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0%
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0%
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1%

Latest highest rating:

5

Fantastic bank, adore the app, so user friendly and... Fantastic bank, adore the app, so user friendly and easy to navigate. Love the round up, cashback and pot features. Have been using this for years as ... Read more Reviewed on: 21st February 2025
Lucy's avatar
Lucy

Latest lowest rating:

1

No Longer Trustworthy or Reliable I switched to Monzo for full banking, drawn in by the promises of a modern, trustworthy service. In the past, I believed they were a forward-thinking ... Read more Reviewed on: 17th February 2025
Matthew C's avatar
Matthew C

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (15372)

Amazing experience

5
I’ve been with Monzo for the past 2 years and I m very happy with everything and always excited to see fellow Monzo users using their card randomly in London Reviewed on: 14th January 2019

The future of banking

5
Monzo are showing up the old banks, on every metric. The product is fantastic, and proves daily how the old providers are literally stealing a profit from their customers. A fast and efficient service fit for the 21st century, with numerous innovations that have been lacking in the sector for far too long, proven by the scramble of established brands to copy these features! Reviewed on: 14th January 2019

Different level

5
Monzo are miles ahead of any other bank, they’ve changed the game. Reviewed on: 14th January 2019

Cannot believe a bank can be this good

5
I used the current account switch service back in September and I can’t believe how much better this bank is than HSBC Reviewed on: 14th January 2019

Amazing

5
The app is brilliant, very insightful. Their customer service is by far the best I've ever received by any company. Whenever I've had an issue it's been resolved within an hour or so, without having to wait on hold. Everything's done in the app, it's so easy and makes travelling 10x easier than it's ever been! Reviewed on: 14th January 2019

A world apart from mainstream banks

5
I've been with Monzo since the early days (I was the 2565th user of their Beta product and one of the first users of their Current Account) and I have been nothing but impressed. They truly care about their users requirements and provide customer support that is so much better than your typical bank. Before Monzo, I banked with HSBC. HSBC are a very good bank and as such, my immediate decision to join and stay with Monzo means so much more. I am really looking forward to what Monzo are planning for the future! Reviewed on: 14th January 2019

Best UK bank

5
Amazing bank with unbelievable customer service, come rain or shine day or night they’ll do you right. Reviewed on: 14th January 2019

Banking made easy.

5
Monzo has caused some serious disruption in the banking industry. It has revolutionised what it means to bank, from transfering money to spending abroad, it has got banking down to a tee. I not only recommend Monzo to almost all my friends and family, I’ve taken it that one step further and invested my money, in what I think is a truly great company! I cannot wait to see what they pull out the bag next!! Reviewed on: 14th January 2019

Love them.

5
Upfront honest and customer service is always on point. They are pushing for a proper curstomer focused bank. Reviewed on: 14th January 2019

Always willing to help you

5
Previous banks have always seemed like it is too much bother to help you. Not with Monzo anything they can do to help they will do within reason. Never looked back by switching to Monzo Reviewed on: 14th January 2019

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