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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (17222 reviews)

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4.92

Based on 17,222 reviews, last reviewed 8th Aug 2025

100% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Simply the best banking app and best bank. Simply the best banking app and best bank....period!. Wotks as it should...you can use your banking on a weekend too. Monzo is simply the best Reviewed on: 8th July 2025

Latest lowest rating:

1

Monzo is a very supportive and is a great bank Monzo is a very supportive and is a great bank Reviewed on: 8th August 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (17222)

Excellent bank

I enjoy having a current and savings account with monzo Reviewed on: 18th January 2021

Everyone's fave bank

The kings of UK challenger banks. Great app, free fx and sweet paid add-ons. Been with them since the start and have not looked back since. Reviewed on: 18th January 2021

Good for me, good for you.

Never had a problem with Monzo and on two occasions when a well known supermarket decided to charge me twice Monzo quickly responded to my request for assistance in getting the duplicate charges cancelled. Reviewed on: 18th January 2021

Brilliant Service, Brilliant Bank

Excellent App and modern way of banking Reviewed on: 18th January 2021

Better than every other bank

Leagues ahead of everyone in terms of features, ideas and security. Can't recommend them enough Reviewed on: 18th January 2021

Poor customer service, abandoned features and lack of innovation

It’s impossible to get in touch with support. Half of the app features either don’t worked or have just been abandoned. Features keep getting removed and the features still left have hardly improved since last year. They’ve added premium products though, which are over priced compared to other banks and don’t offer as many features. Reviewed on: 18th January 2021

Current Account of the future today

Simple and easy to use interface. Clear and concise with all your banking needs at your finger tips. Reviewed on: 18th January 2021

Stalled

Monzo got off to a great start with their app, culture, and customer service, but 2020 appears to have been a difficult year for them. Several app features lack polish, and appear only 95% complete. Having said that, the app is fast, reliable, and provides great visibility of my incoming and outgoing money. My love for the company has faded somewhat, but they're still good enough to keep my business. Reviewed on: 18th January 2021

Appalling Customer Service

When you can actually get through to them their staff are about as useful as a chocolate teapot. Reviewed on: 18th January 2021

Terrible

I would not bank with these guys ever! I had an issue opening an account and I could not reach anyone at Monzo for days, calls were unanswered or cut off and emails ignored. I went to the forum for help and I was greeted by rude and unhelpful users!! Reviewed on: 18th January 2021

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